Your City. Your Website. Your Voice.

We’re redesigning the City of Chattanooga’s website from the ground up and creating a whole new single-identity experience. We need your help to make it happen.

How You Can Help

Take a Survey

We want your feedback on the current state of the City of Chattanooga’s web presence—from our website to the CHATT311 app, let us know how we can better meet your needs.

Meet with Us

Nothing beats sitting down face-to-face to dig into design and share ideas. Sign up to participate in a user testing session with our User Experience Designer. 

Share Your Ideas

We want to know what you’d like to see in the redesigned website. Share your biggest, best idea with us and it just might become part of the City of Chattanooga’s website.

From the CIO

“In the simplest terms, My Chattanooga is a data-centric single identity experience for citizens in Chattanooga. It is creating a unique and exciting way citizens interact with their city on any device at any time, making not only conducting business with the City of Chattanooga easy, friendly, and fast, but also the way you connect to the community itself.

“Imagine logging in to your app or website and seeing all your related information at hand. Your property tax history, 311 requests, trash pick-up day, property information, what utility companies service your residence, and so much more. Imagine the ease of booking a facility, a round of golf, or applying for a business license. Want to reach out to your City Councilperson? Need to submit a 311 service request? Or perhaps you need to look up a public record or document. But that’s regular stuff. Imagine all the new ways you could interact with businesses and other citizens in the city.

“Imagine the future of what YOUR Chattanooga can be… That is the very essence of what the My Chattanooga initiative is all about, and you can help shape that future.”

Keep Up With Us

Photo by Veri Ivanova on Unsplash

An Early Load Test

Our end-users who’ve had a chance to play with the CSR component of MyChattanooga have commented on how fast it is. Music to our ears!

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An Overdue MyCHA Update

Six months ago, I’m not sure anyone on our team would have considered “Javascript” as a strong enough skill for resume or LinkedIn-profile inclusion. Even

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Photo by Taylor Vick on Unsplash

Kubernetes, Smubernetes

It’s easy to make the most popular choice, but the popular choice isn’t always the most correct. Sometimes you have to step out on a

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Photo by Rajiv Bajaj on Unsplash

Fail Fast!

Yesterday I commented on Slack that we would ditch the message queue and do direct API calls everywhere. That will solve some minor problems that we’ve known of all along and facilitate better front-end functionality going forward.

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Photo by Eligo Design on Unsplash

Best-Laid Plans?

We have a small team and we’re trying to pull off a grand endeavour, and with that in mind, I’ve tried to keep to technologies that we already know whenever possible. That means occasionally making concessions between how I might suggest we do something in the proverbial “perfect world” versus the tools we might use to ensure success.

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Photo by Tory Doughty on Unsplash

“Our” Chattanooga

The City of Chattanooga’s primary website, chattanooga.gov, was developed more than eight years ago, before smartphones were ubiquitous. It has eight-plus years of editing by hundreds of hands, and it’s dated, bloated, and in desperate need of an overhaul.

Read More »
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